Getting started

This page details general IT information for new and returning staff in the School of Arts and Humanities.Β 


You must use University IT in good faith according to the policies.Β 


As you may be handling confidential and sensitive information and data, it is important you are aware of potential security issues.Β 

Health & Safety

The University's DSE Policy details information on correct computer work set up and posture.Β 


If you have a desk phone, this should already be set up with your name and number on the display.


Printing to your local MFD or printer should already be set up.Β 


Your University password (Raven) can be changed online πŸ”’.


Useful information about IT services for staff and visitors is available from the central University Information Services.Β 


MS Office 365 is installed on all computers and will be the main suite of applications that you use in your day to day work. Also installed are Chrome, Firefox, Acrobat Reader and VLC.


Additional training for IT related applications is available.

Green IT

The University is actively engaged in reducing its environmental impact and one of the ways in which members of staff can help is by being aware of the things they can do to help save energy.

Business Systems

We do not control access to College or UAS services such as CamCORS or CamSIS, but you can request access yourself. Requests to access UFS must be made via your line manager.

Getting Help

We are always happy to help with your IT needs, or at least to point you in the right direction. For certain things, you'll need to visit our IT Helpdesk, which is Room 250 in the Raised Faculty Building. Please bring your University Card with you as ID.

If you have any thoughts about the IT induction process, please let us know.