Set up printing
We recommend installing two queues to print documents in the University:
A queue for your institution, such as MMLL_FindMe, which allows you to swipe your University Card at any of the printers in that Faculty (or College) to pick up documents.
A queue called DS-Print_FindMe which sends documents to any supported printer across the University. This option always bills your University Desktop Services account, ignoring any Free Credit you may have been given by a Faculty.
Installing the printers on your own device
Download and run the Print Deploy Client.
When prompted, enter your CRSid and University password (Raven), and choose the printer queues you would like to install.
You can't install individual institution queues on devices like phones or tablets, but you can add the DS-Print_FindMe queue by following the instructions on the UIS website.
Printing charges
Many users are allocated a certain amount of Free Credit to use in their faculty or institution for academic work. Members of staff are able to request additional allowance once this runs out, or you can purchase a top-up of your DS-Print balance online.
Black and white
5p per A4 sheet (10p per A4 sheet in Divinity)
10p per A3 sheet (20p per A3 sheet in Divinity)
Colour
20p per A4 sheet
40p per A3 sheet
Troubleshooting
My documents send OK but do not show up on the printer.
My document shows as £0.00 and does not print.
My documents seem to be taking ages to send.
My Mac says "Hold for Authentication".
My Mac asks me for my password every time I print.
The installer doesn't seem to recognise me.
My scans or photocopies miss off the last page.
The printer has broken down.
Environmental tips
Print only what is necessary. Use print preview to show you exactly how a document will look when it's printed. This makes it easy to select just the parts you need to print, rather than the whole document if you don't really need it.
Use PDFs as much as possible. You can print a document as a PDF and save it to your file storage rather than printing a paper version, and scan documents as PDFs using the MFDs and share them using email, Google Drive and Dropbox.
Print your document as double-sided monochrome. Printing is charged per sheet of paper used, rather than each side separately.